Privacy Policy
In order to provide you with the best care possible, Coppingford Chiropractic collects and stores your data. We will always make sure that your information is protected and treated securely. Any information that we process will be held in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other UK or EU data protection legislation.
The Data Officer for Coppingford Chiropractic is Katie Woods.
Data gathered by Coppingford Chiropractic is stored securely on PracticeHub servers, accessible only by the practitioner and kept under password protection. PracticeHub assures us that they are fully compliant with GDPR. We will never share your data with anyone who does not need access without your written consent.
In order to provide safe and effective health care services, we have a legitimate interest in collecting personal information about your health and wellbeing, to fulfil our legal obligations and, if necessary, to protect your vital interests. Your consent will be needed in order for us to collect this data. This may include:
- name, address, phone number, date of birth and marital status;
- the name of your next of kin, family members or of any person named by you;
- the name, address and telephone number of your general practitioner;
- data revealing your physical wellbeing including past and current medical history and mental health;
- a record of any medical care provided to you, including a record of your condition and any treatment undertaken;
- a record of any incident affecting you which is detrimental to your health or welfare, which record shall include the nature of the incident and whether medical treatment was required;
- a record of any complaints/compliments made by you and the action taken in respect of any such complaint/compliment;
- any referrals or communications with other health care providers;
- banking or payment details, such as invoices or receipts.
If this data is not provided, we will be unable to carry out chiropractic treatment.
You may of course request to see your patient records free of charge, or ask to have them transferred to another practitioner in the event you move to a different clinic.
With your consent, this data may also be shared with medical third parties to refer you to another health care professional, for further health investigation, or to update your GP on your progress. We may also send you correspondence and communications such as appointment reminders, offers, and surveys to keep track of your progress or improve our services.
We have a legal obligation to hold your patient record for 8 years following your last appointment, or until you turn 25 if this is longer. After this point, you are welcome to ask to have your file erased.
We have a legal obligation to use your personal information in the event it is necessary for us to protect life or health – for example contacting police, social services, or emergency services in the event of emergency, if a child or young person is deemed to be at risk of harm (Children Act 2004 and Working Together to Safeguard Children), or if you are deemed to be a risk to yourself or others.
You have a right to revoke your consent at any time.
Please contact us if you have any queries or concerns about the way we collect and process your data.
Cookies and Tracking Technology
Some parts of the Coppingford Chiropractic Site use cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. The use of cookies enables Coppingford Chiropractic to track usage patterns, enforce security, and deliver customized content to users.
The preference to receive cookies automatically is controlled by a preference setting in your web browser. As an option, you can have the browser alert you before accepting cookies and have the option of refusing them. Also, all cookies can be refused by turning them off in your web browser. However, by refusing cookies, you may not be able to take full advantage of the Coppingford Chiropractic Web Site.
